Operation Executive

About the role

We are looking for a proactive and hands-on Operation Executive (Service Crew) to support bakery retail operations. This role requires flexibility to manage daily outlet activities and participate in roadshows and events across different locations.

Key responsibilities

• Support outlet teams in achieving sales targets and maintaining service standards
• Travel to different locations (island & mainland) to cover roadshow & events
• Actively promote and sell bakery products during roadshows and peak periods
• Handle customer feedback and resolve issues professionally
• Handle cashier duties with accuracy and efficiency using the POS system
• Follow operational and daily settlement procedures
• Prepare and arrange simple snacks and beverages (hot and cold)
• Provide excellent customer service and assist customers with their needs
• Maintain a clean store environment at all times
• Take on ad-hoc tasks as assigned by the Supervisor or Management

About you

• Minimum 1–2 years of experience in retail, F&B, or bakery industry
• Willing to travel and work at different locations as required
• Flexible working hours, including weekends and public holidays
• Strong communication and interpersonal skills
• Sales-oriented with a positive and proactive attitude
• Able to work independently and in a fast-paced environment
• Possess own transport is an added advantage

Benefits

• EPF, SOCSO, EIS provided
• Allowances (travel/roadshow)
• Career growth opportunities within the company