Operation Executive (Parcel Executive)

Role Summary Manage end-to-end parcel operations on campus, ensuring accurate tracking, secure handovers, SOP compliance, and a seamless experience for students.

Key Responsibilities

• Parcel Operations & Distribution

• Receive parcels, maintain accurate records, and ensure timely and smooth distribution

• Verification & Handover

• Verify student identity and ensure secure parcel handovers

• SOP Compliance

• Adhere to parcel management processes and ensure compliance during all shifts

• Issue Resolution

• Handle parcel-related queries, disputes, and escalate unclaimed parcels as per process

• Tracking & Reporting

• Monitor parcel volumes, maintain records, and prepare operational reports

• Storage & Security

• Ensure proper storage, safety, and organization of parcels and storage areas

• Coordination

• Work closely with wardens and operations teams to ensure seamless parcel management

Eligibility Criteria

• 0–2 years of experience in operations, logistics, customer service, or hostel operations
• Basic organizational and record-keeping skills
• Good communication and problem-solving ability
• Attention to detail and accountability

Skills: parcels,operations,parcel operation,coordination,parcel,records,secure handover