OPERATION EXECUTIVE SITE BASED (JOHOR BRANCH)

About the role

The Operation Executive is responsible for managing and monitoring daily operational activities, ensuring smooth communication between clients, management, and operation teams. The Operation Executive shall ensure all operational matters, documentation, reporting, personnel welfare, and site operations are carried out effectively in accordance with company SOP, policies, and client requirements.

Key responsibilities

• Monitor, reply, answer, and take action on letters and emails related to operational matters and requirements
• Ensure operational issues raised by clients, guards, or operation teams are attended to within the allocated time frame
• Maintain good rapport with clients and conduct client visits at least twice weekly
• Attend meetings with clients on behalf of the company
• Prepare Minutes of Meeting (MOM) and submit to SOE/BrM/AOM/OM before taking further action or responding to client requirements
• Plan and execute weekly operation meetings with respective PO and update SOE/BrM/AOM/OM on important operational matters
• Monitor and ensure Log Books are submitted to MO daily for verification and endorsement between 9.00 AM to 10.00 AM
• Ensure Guards properly record daily occurrences in relevant Log Books and comply with SOP requirements
• Prepare and update Monthly Reports including Site Audit Summary Report, Incident Summary Report, and other operational reports
• Monitor and ensure Incident Reports are processed according to Incident Reporting Process SOP within the allocated time frame

About you

• Bachelor/Diploma in Management
• At least 1 year of working experience
• Proficiency in Bahasa Malaysia and English
• Fresh graduates with internship experiences are encouraged to apply

Benefits

• Walking distance to restaurant, food courts, banks
• Medical insurance
• Annual salary increment
• Employee bonding program e.g teambuilding, company trip, CSR activities
• Health insurance
• Company car
• Free parking
• Professional development
• Maternity leave
• Opportunities for promotion