Vplak India Pvt ltd.

Key Responsibilities:
<ul>
<li>Order Management: Efficiently process orders through the VPLAK Admin portal, managing pickups and deliveries while adhering to GST laws. Ensure timely dispatch, monitor shipments, and resolve any delays promptly.</li>
<li>Vendor Management: Research, verify, and negotiate with vendors to maintain productive relationships that align with company protocols.</li>
<li>Logistics Coordination: Collaborate with logistics partners to ensure on-time deliveries. Manage COD remittances, weight disputes, and billing issues while following courier guidelines.</li>
<li>Customer Communication: Handle customer inquiries through calls, emails, and WhatsApp. Maintain high response rates and ensure timely communication as per service level agreements (SLAs).</li>
<li>Strategic Operations Development: Communicate with upper management to establish strategic operational goals and develop long-range plans to achieve them.</li>
<li>Budget Management: Create and manage the organization’s fiscal operating and capital budget while monitoring expenses.</li>
<li>Performance Monitoring: Oversee operational performance of both internal and external service providers, ensuring optimal facility conditions and occupant satisfaction.</li>
</ul>
Requirements:
<ul>
<li>Proven experience in vendor management with strong selling, negotiation, and convincing skills.</li>
<li>Excellent communication skills for effective customer interaction.</li>
<li>Strong leadership abilities with experience in team handling.</li>
<li>Detail-oriented approach to order management with a commitment to error-free output.</li>
<li>Ability to build relationships with courier services and manage multiple tasks efficiently.</li>
<li>Quick decision-making skills based on operational requirements.</li>
</ul>
Why Join Us?
<ul>
<li>Competitive Salary: Earn between ₹8,000 - ₹10,000 per month based on your performance in interview.</li>
<li>Performance Bonuses: Enjoy additional incentives including quarterly and yearly bonuses for outstanding performance.</li>
<li>Dynamic Work Environment: Be part of a collaborative team that values innovation and efficiency.</li>
<li>Career Growth Opportunities: We are committed to your professional development and offer pathways for advancement within the organization.</li>
</ul>
Job Type: Full-time
Pay: ₹10,000.00 - ₹12,000.00 per month
Work Location: In person

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