Operation ISO Tank - Export

About Milkyway Group

Founded in 1998 and publicly listed on the Shanghai Stock Exchange, Milkyway Supply Chain Group is a leading global provider in integrated chemical logistics and supply chain innovation. Headquartered in China with a strong presence across Asia Pacific, the United States and Europe, our team of more than 4,000 professionals drives annual revenues of over CNY 13 billion by delivering end-to-end solutions in global forwarding, tank and tanker services, project and chartering, regional transportation, warehousing, chemical distribution, and environmental protection. Backed by cutting-edge technologies, patented platforms, and advanced safety management systems, we strive to expand our international footprint and set new benchmarks for the industry.

At Milkyway, our success is built on our people. While we are trusted partners to many Fortune Global 500 companies, what truly sets us apart is the talent, dedication and innovation of our team. We believe in empowering every individual to make an impact by fostering a culture where bold ideas are welcomed, collaboration thrives, and professional growth is part of every career journey.

Joining Milkyway means more than just a job --- it’s the opportunity to grow with a global industry leader, shape the future of chemical logistics, and build a career you can be proud of.

Learn more at https://www.mwclg.com/global/

About the Role

Key Responsibilities:

1. Documentation Management: Review and verify Material Safety Data Sheets (MSDS), booking notes (S/O), packing lists, and other related export documents.
2. Booking Coordination: Secure space with shipping lines; confirm documentation cut-off times, port cut-off times, and Estimated Time of Departure (ETD); handle unexpected issues such as booking amendments, rolled containers, and schedule delays.
3. Logistics Milestone Tracking: Confirm gate-in status, track vessel departures, issue bills of lading (B/L), and synchronize logistics milestone updates with clients.
4. Exception Handling: Coordinate and resolve operational emergencies and anomalies, including customs inspections, missed declarations, tank leakages, loading discrepancies, and trucking delays through multi-party collaboration.
5. Financial Operations: Verify billing and expenses, input rate sheets into the system, and ensure timely invoicing.

Job Requirements:

1. Education & Experience: Associate degree or higher; minimum of 5 years of experience in import freight forwarding. Experience in ISO Tank and hazardous goods (DG) operations is highly preferred.
2. Language Skills: Business-level English proficiency is required (strong reading and writing skills) ; Mandarin fluency is a plus.
3. Competencies: Meticulous and rigorous working attitude; strong ability to work under pressure and multitask; excellent emergency response and problem-solving skills.