Operation manager

We are looking for a highly organized and proactive Operations Manager to oversee the day-to-day operations of our aesthetic clinic. The ideal candidate will ensure smooth clinic operations, excellent client experience, effective staff coordination, and adherence to company standards and procedures.

Responsibilities:

* Oversee the daily operations of the aesthetic clinic.

* Coordinate staff schedules, duties, and performance.

* Ensure clients receive excellent service from consultation through treatment and follow-up.

* Manage appointments, bookings, and general workflow.

* Monitor inventory, supplies, and equipment.

* Coordinate with doctors, aestheticians, nurses, receptionists, and other team members.

* Handle operational issues and resolve client concerns professionally.

* Maintain accurate records, reports, and operational documentation.

* Support sales, promotions, and marketing activities where required.

* Ensure the clinic maintains high standards of cleanliness, professionalism, and service delivery.

* Monitor operational performance and identify areas for improvement.

* Liaise with suppliers and external service providers when necessary.

* Ensure clinic policies, procedures, and relevant regulatory requirements are followed.

Requirements:

* Previous experience in operations, administration, management, or a related role.

* Experience in an aesthetic clinic, beauty/wellness industry, healthcare, or similar environment is an advantage.

* Strong leadership and communication skills.

* Excellent organizational and problem-solving abilities.

* Ability to multitask and work in a fast-paced environment.

* Good knowledge of customer service and team management.

* Proficiency with basic administrative and digital tools.

* Professional appearance and attitude.

Work Location: In person