Operation Manager

Job highlights

• The ideal candidate should have strong organizational skills,understanding of basic legal / compliance processes,and the ability to manage multiple client requirements efficiently

• The ideal candidate should have strong organizational skills, understanding of basic legal/compliance processes, and the ability to manage multiple client requirements efficiently

Key Responsibilities

• Coordinate end-to-end processes for client licenses such as GST, MSME, Labour Licenses, FSSAI, Shop & Establishment, etc
• Maintain and update client documentation as per legal and compliance requirements
• Liaise with government portals for submissions, applications, and status tracking
• Ensure timely follow-ups with clients for documents, renewals, and pending requirements
• Maintain dashboards, trackers, and reports for all active and completed cases
• Collaborate with internal teams (HR, Legal, Finance) for documentation and application consistency
• Resolve client queries related to licensing process, application status, and compliance support
• Handle escalations and ensure timely completion of all applications
• Work closely with management to improve operational workflows and reduce process delays
• Manage filing, forms submissions, document verification, and record keeping
• RequirementsBachelor s degree in Business Administration, Commerce, Legal Studies, or related field
• 1-4 years of experience in operations, compliance, or licensing (legal firm experience preferred)
• Strong understanding of government licensing processes and documentation requirements
• Proficiency in MS Office (Excel, Word) and basic online portal navigation
• Excellent communication, coordination, and follow-up skills
• Ability to multitask and work under deadlines
• High attention to detail and problem-solving attitude
• BenefitsSalary: 30,000 - 40,000 per monthExposure to legal and compliance operationsGrowth opportunities within the firmSupportive and collaborative work culture