Operation Manager

Responsibilities:

1.Analyzing demand and supply, supervising vehicles stocks, orders to China with strategic planning, organizing regular operation reports and data control.

2.Keep vehicle inventory and quality at reasonable range to fulfill the orders of Chile.

3.Maintain logistics damage to lower level through various means or with the help of third-party agencies, and promptly make relevant claims.

4.Coordinating support for PDl, logistics damage or product defect repair, and technical upgrades of vehicles.

5.Identify potential risks, take measures in advance to avoid accidents, additional expenses, or delays.

6.Collaborate closely with sales and marketing, IT, Aftersales departments to promote BYD's products and services and enhance the brand's influence in Chile.

7.Manage business relationships with compound and logistics partners, ensure the work to be done in compliance with BYD standards, so to provide customers with first-class products and services.

8.Resolve customer complaints and concerns in a timely manner, improve customer satisfaction and continuously exceed customer expectations.

9.Promote BYD's vehicle quality control process, implement training and supervision of quality control documents, especially for stock vehicles.

10.Develop operational department budgets, analyze key performance indicators, and make data driven decisions to improve profitability.

11.Continuously innovate, formulate, and implement effective strategies, leading the operational strategy and development direction of the automotive business.

12.Perform all other duties and tasks as assigned by the line manager.

Required Skills and Qualifications：

1.Fluent English language skills, Chinese language is a big plus.

2.Bachelor and above in Business management, supply chain.

3.At least 8+ years’ experience, preferably in the automotive sector.

4.Professional PC user skills (MS Excel, Word, PPT). Excellent communication and organization skills.

5.Management of supply chain and warehouse storage.