operation manager - Live streaming industry

🚀 We’re Hiring: Account Manager – Live Streaming & Social App Industry

📍 Location: Kazakhstan | Remote

We are looking for a Chinese-speaking Account Manager to join our growing team in the live streaming and social entertainment industry.

🎯 Key Responsibilities:

• Manage and maintain strong relationships with agencies, hosts, and streamers.
• Recruit, onboard, and support hosts to grow successfully on the platform.
• Monitor agency and host performance to ensure targets and KPIs are achieved.
• Organize and manage online events and community activities.
• Provide training, guidance, and operational support to improve engagement and retention.
• Prepare reports and provide regular feedback to management.
• Handle daily operational tasks related to agencies, hosts, and platform activities.
• Communicate effectively with Chinese-speaking teams and stakeholders when needed.

✅ Requirements:

• Fluent Chinese is required.
• Good command of English is an add.
• Minimum 1 year of experience in ACM operations, Customer Service (CS), Business Development, Community Management, User Operations, or Account Management within live streaming apps, social platforms, or entertainment applications.
• Familiarity with voice/chat-based social applications and virtual gifting systems.
• Strong communication, coordination, and interpersonal skills.
• Basic knowledge of Excel and reporting tools.

⭐ Preferred Background:

• Experience working with multicultural or international teams and communities.
• Experience in live streaming or social entertainment applications.

📩 If you are fluent in Chinese and have relevant experience, we’d love to hear from you!