Operation Manager (Warehouse and Logistics)

Key Responsibilities

• Oversee and manage the overall warehouse and logistics operations, ensuring efficient, accurate, and timely movement of raw materials, packaging materials, finished goods, and other inventory.
• Plan and coordinate fleet and delivery operations to ensure all vehicles reach designated depots within the required delivery schedule and service timelines.
• Manage warehouse space and storage capacity to ensure proper and systematic allocation of raw materials, packaging materials, and finished goods, maintaining good housekeeping and accessibility.
• Manage the issuing and return of ingredients and packaging materials required for production, ensuring accurate inventory transactions.
• Manage and control stock rotation and ensure all stocks are issued in accordance with the FIFO (First-In, First-Out) policy.
• Monitor inventory levels and maintain appropriate safety stock levels to minimize the risk of stock shortages and production stoppages.
• Monitor and evaluate warehouse and logistics Key Performance Indicators (KPIs), ensuring accurate tracking, reporting, and continuous improvement of operational performance.
• Prepare and submit weekly and monthly reports on inventory stock levels, stock holding, stock movement, delivery performance, and other relevant warehouse and logistics activities.
• Coordinate with Production, Procurement, Sales, and other relevant departments to ensure smooth material flow, inventory availability, and timely delivery of finished goods.
• Ensure proper handling, storage, loading, unloading, and transportation of materials and finished goods to prevent damage, loss, contamination, or product deterioration.
• Train, supervise, and develop warehouse and logistics staff on proper work procedures, equipment handling, inventory control, and workplace safety requirements.
• Ensure all warehouse and logistics activities comply with company policies, food safety requirements, regulatory standards, and workplace safety procedures.
• Identify operational gaps and implement improvements to enhance warehouse efficiency, space utilization, inventory accuracy, delivery performance, and overall logistics effectiveness.
• Ensure the warehouse, fleet, and logistics operations are maintained in a safe, clean, organized, and efficient condition at all times.

Job Requirement

• Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or a related discipline. Candidates with relevant hands-on working experience may also be considered.
• Minimum 3–5 years of relevant experience in warehouse operations, inventory management, and logistics coordination, with at least 1–2 years of supervisory or team leadership experience.
• Strong knowledge of warehouse management, inventory control, stock management, and logistics operations.
• Proficient in warehouse management system. Experience with AutoCount Accounting System will be an added advantage.
• Strong organisational, coordination, and route-planning skills, with the ability to manage daily delivery schedules and coordinate multiple drivers simultaneously.
• Good problem-solving and decision-making skills, particularly in handling stock discrepancies, delivery delays, vehicle issues, manpower shortages, and operational disruptions.
• Experience in food manufacturing, food distribution, or FMCG logistics will be an added advantage.
• Willing to work at Semenyih, Selangor area.