Operation Officer

• Manage end-to-end sales order processing and administration activities.
• Ensure accurate order entry, verification, and maintenance in the Netsuite system.
• Monitor order status and proactively resolve operational issues or discrepancies.
• Coordinate with internal teams, customers, and vendors to ensure smooth order fulfillment.
• Handle customer inquiries related to order status, shipment schedules, and administrative matters.
• Ensure compliance with company policies and operational standards.
• Support process improvements and assist in the implementation of new systems and tools.

Requirements:

• Tertiary education
• Minimum 5 years of experience in sales administration, order operations, customer service, or related fields.
• Strong sense of responsibility, accountability, and ownership.
• Detail-minded with excellent organizational skills.
• Self-starter with the ability to work independently and manage multiple priorities.
• Proficient in Microsoft Outlook and Excel.
• Experience with Netsuite / SAP system is a plus.
• Willing and able to learn new systems, applications, and digital tools.
• Good command of both written and spoken English
• Immediate availability is an advantage

Our benefits include:

• Medical insurance
• Birthday leave
• Wellbeing leave

We offer an attractive remuneration package to the right candidate. Interested parties please apply with your full resume with current and expected salary.

(Data collected will be kept strictly confidential and used for recruitment purpose only.)