Operation Officer

Job summary

We are seeking experienced and result-oriented Operations Officer to join our team. The successful candidates will be responsible for driving retail operations within Ondo, with a strong focus on agent acquisition, onboarding, relationship management, and achievement of business targets.

Min Qualification: Degree Experience Level: Entry level Experience Length: 2 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Ondo, Nigeria

Job descriptions & requirements

Responsibilities

• Identify, recruit, and onboard new betting agents within assigned territories.
• Develop and maintain strong relationships with existing agents.
• Drive agent acquisition and consistently achieve assigned targets.
• Identify opportunities to expand the company's retail network.
• Monitor agent performance and provide support to improve activity and revenue.
• Conduct regular field visits and market assessments.
• Ensure agents comply with company operational requirements and procedures.
• Monitor competitors and provide relevant market intelligence.
• Prepare regular reports on agent acquisition, performance, and territory activities.
• Support the achievement of overall business and revenue objectives.

Requirements

• A minimum of 2– 4years of relevant experience in the betting or gaming industry.
• Previous experience in agent acquisition, retail operations, field sales, territory management, or business development within the betting/gaming industry*.
• Proven track record of meeting or exceeding targets.
• Strong knowledge of retail/agent network operations.
• Excellent communication, negotiation, and relationship-management skills.
• Ability to identify and convert potential agents into active business partners.
• Strong understanding of the betting/gaming market.
• Ability to work independently and effectively manage an assigned territory.
• Must be highly target-driven, proactive, and results-oriented.
• Willingness to travel extensively within the assigned region.