Operation Officer

JOB DESCRIPTION: OPERATIONS OFFICER

COMPANY: WORLDLINK EXPRESS LOGISTICS

REPORTS TO: OPERATIONS MANAGER/SUPERVISOR

LOCATION: 88 LILAC MARIKINA city

EMPLOYMENT TYPE: FULL-TIME

ABOUT THE ROLE:

• We are a logistics company handling customs brokerage, import and export, land, air, and sea transport, as well as vehicle-related documentation, including LTO (Land Transportation Office) and BOC (Bureau of Customs) transactions.
• The Operations Officer supports the daily flow of shipments/hauling and paperwork, ensuring that cargo, documents, and government requirements move on time and with accuracy.

Key Responsibilities

Customs and import/export support

• Prepare, check, and organize shipping and customs documents (Bill of Lading/Airway Bill, Commercial Invoice, Packing List, Import Entry and Internal Revenue Declaration, permits, and certificates).
• Assist with filing and monitoring customs entries and coordinate with brokers, shipping lines, forwarders, and the Bureau of Customs.
• Track shipment status, from vessel/flight arrival to release and delivery, and report to managers/supervisors for updates.
• Follow up on duties & taxes, storage, demurrage, and other charges, and help prepare payment requests.
• Help ensure compliance with customs regulations and other government agency requirements.

Qualifications

• Has a Bachelor’s degree in Business Administration or Business Management.
• Can Drive Automatic and Manual Transmission
• 1 to 2 years of experience in logistics, customs brokerage, freight forwarding, or government liaison work (fresh graduates with strong potential may be considered).
• Basic knowledge of import/export documents and customs procedures.
• Familiarity with LTO processes and requirements is an advantage.
• Proficient in Microsoft Office (Excel, Word) and email.
• Excellent attention to detail and organizational skills.
• Good written and verbal communication in English and Filipino.
• Able to work under deadlines and handle multiple shipments and transactions at once.
• Can work with minimal supervision
• Can work outside Metro Manila and has the willingness to do occasional fieldwork, such as visiting government offices, ports, or warehouses.

Skills and Attributes

• Detail-oriented and accurate with documents and figures
• Reliable, trustworthy, honest, and accountable, and has initiative.
• Proactive follow-up and strong time management
• Good problem-solving and communication under pressure
• Team player who is comfortable working with clients, government offices, and field staff

Pay: From Php17,000.00 per month

Benefits:

• Promotion to permanent employee
• Staff meals provided

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person