Operation Program Manager, Product Operations

Description Orchestrate Echo, Kindle, Fire TV's next-generation product launches from Proto to mass production, driving technical excellence across global engineering builds and validation milestones. Transform complex hardware-software requirements into market-ready streaming devices, leading cross-functional teams through DFM, firmware integration, and flawless product delivery.

Key job responsibilities

Product Development Leadership

Champion end-to-end NPDI programs from concept to mass production, driving technical milestones through EVT/DVT/PVT phases

Orchestrate product requirements and engineering deliverables across global development teams, ensuring design excellence and timeline adherence

Launch Management

Develop and execute comprehensive launch strategies, identifying critical paths and implementing risk mitigation plans

Lead build readiness reviews and production qualification, managing ECOs and manufacturing ramp while maintaining quality standards

Cross-functional Program Management

Synchronize complex deliverables across Industrial Design, Hardware, Software, Supply Chain, and Quality Engineering, ensuring seamless integration

Drive executive decisions through data-driven insights on launch timing, BOM cost targets, and quality metrics while managing dependencies

Technical Operations

Spearhead DFM optimization, pilot builds, and engineering samples while ensuring robust firmware integration and validation

Own reliability testing and qualification processes, driving rapid resolution of technical issues through root cause analysis

A day in the life

Real-time build support and issue resolution

Manufacturing capacity and automation planning

Cross-site coordination (US/Asia)

Production readiness and scale strategy

Yield optimization and quality metrics

Resource allocation across builds

About The Team Join an elite team of consumer electronics manufacturing veterans who drive Echo, Kindel, Fire TV from prototype to mass production. Collaborate with seasoned New Product Development Introduction (NPDI) experts who understand the precision demanded in scaling from build sheets to millions of units, while maintaining Amazon's high bar for quality and innovation."

Basic Qualifications

• 3+ years of technical infrastructure management experience
• Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
• Experience with varying scenarios of infrastructure builds

Preferred Qualifications

• 6+ years of including new product introduction (NPI) experience
• Experience developing products for large volume production

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Company

• Amazon Innovation Center (Shenzhen) Company Limited

Job ID: A3207570