Operation Settlement-Finloop

We are seeking a detail-oriented and highly motivated Operations Associate to support the day-to-day operational functions across a broad range of financial products and services. This role is responsible for ensuring accurate and timely execution of operational activities, including settlement, reconciliation, trade processing, and cash management, covering public funds, private funds, structured products, bonds, and virtual assets.

The ideal candidate will possess solid operations experience within a financial services or investment banking environment, with strong product knowledge, a high level of accuracy, and the ability to manage multiple priorities in a fast-paced setting.

Key Responsibilities

• Perform daily operational activities including settlement, reconciliation, trade processing, and cash management across various financial instruments and investment products.
• Handle client fund subscription and redemption transactions, including fund inflows and outflows, in an accurate, efficient, and timely manner.
• Monitor and process corporate actions and other daily events affecting financial instruments, including equities, bonds, funds, and structured products.
• Investigate, follow up on, and resolve issues or discrepancies related to trade processing, settlements, and confirmations in a timely manner.
• Maintain close coordination and effective working relationships with internal stakeholders as well as external counterparties, including transfer agencies, fund houses, custodians, and banking institutions.
• Communicate clearly and professionally with clients regarding transaction status, settlement progress, and trade confirmations.
• Deliver business-as-usual operations in accordance with established service level agreements (SLAs), key performance indicators (KPIs), internal procedures, regulatory requirements, and audit standards.
• Support process enhancement and system improvement initiatives, including virtual asset-related projects, user acceptance testing (UAT), defect reporting, issue escalation, and implementation support where required.

Skills & Experience

• Bachelor’s degree in Business Administration, Finance, Accounting, or a related discipline.
• Minimum of 3 years of relevant experience in operations within the financial services industry, preferably in an investment banking or wealth management environment.
• Interest in or knowledge of the RWA, cryptocurrency, or virtual asset industry would be a definite advantage.
• Strong sense of responsibility, with excellent attention to detail and the ability to work under pressure while handling urgent operational issues independently.
• Excellent communication, negotiation and cross-departmental coordination skills; ability to maintain good relationships with clients and internal stakeholders;
• Solid analytical and computer skills, with advanced proficiency in Microsoft Excel; knowledge of VBA, RPA, or other automation tools is an advantage.
• Fluency in written and spoken English, Mandarin, and Cantonese.