Operation Supervisor

About the role

The Operation Supervisor will oversee daily pest control operations, including scheduling, coordinating, and monitoring service activities to ensure efficiency and quality. This role is based in Taman Kota Masai Pasir Gudang, where the supervisor will manage field teams, ensure adherence to safety and regulatory standards, and optimize resource utilization.

Key responsibilities

• Supervise technicians and manage field teams

• Schedule, coordinate, and monitor service activities

• Review service performance and resolve operational issues

• Optimize resource utilization

• Collaborate with management to meet business targets and service-level commitments

About you

• Strong supervisory skills to lead teams, provide guidance, and manage performance effectively
• Operations and operations management skills to coordinate daily activities and optimize workflows
• Analytical skills to interpret operational data and identify opportunities for improvement
• Clear and professional communication skills for interacting with team members, management, and customers
• Relevant experience in service operations, facilities, or pest control-related industries
• Ability to work on-site, handle field-based coordination, and uphold safety and quality standards
• Strong organizational skills, attention to detail, and proficiency with basic computer tools
• Diploma or degree in operations, management, or a related field, or equivalent experience

About us

Hybrid Group is a trusted provider of safe and professional pest control services, focused on both eliminating current infestations and preventing future issues. The organization emphasizes the health and well-being of clients and the protection of their properties. Highly trained and certified technicians use cutting-edge methods and top-quality products to deliver effective pest control solutions. Hybrid Group is committed to high service standards, continuous improvement, and providing customers with a bug-free environment and peace of mind.