Operation Supervisor

JOB DESCRIPTION Operations Supervisor / Clerical Job Summary

We are looking for a responsible, organized, and detail-oriented individual to support and coordinate the company's day-to-day operations and administrative activities.

The successful candidate will be responsible for ensuring smooth daily operations, maintaining accurate records and documentation, coordinating with internal departments, and providing administrative support to the operations team.

Key Responsibilities

• Assist in managing and coordinating daily operational activities.
• Ensure daily tasks and operations are carried out smoothly according to company procedures and SOPs.
• Coordinate with internal departments, customers, suppliers, and other relevant parties when required.
• Prepare, maintain, and update operational documents, records, and reports.
• Handle general clerical and administrative duties related to operations.
• Monitor daily work progress and follow up on outstanding tasks.
• Assist in preparing daily, weekly, and monthly operational reports.
• Maintain proper filing and documentation of operational records.
• Assist in scheduling, manpower coordination, and task allocation when required.
• Monitor stock, inventory, deliveries, or other operational matters depending on business requirements.
• Identify operational issues and report them to the management or relevant department.
• Follow up on customer or internal operational requests and ensure timely resolution.
• Ensure compliance with company policies, procedures, and safety requirements.
• Support the Operations Manager/Supervisor in implementing operational improvements.
• Perform other duties and responsibilities as assigned by the management.

Requirements

• Minimum SPM / Diploma or equivalent qualification.
• Fresh graduates are encouraged to apply or Candidates with at least 1 year of relevant working experience are preferred.
• Experience in operations, administration, clerical, logistics, customer service, or a related field is an advantage.
• Good communication and interpersonal skills.
• Able to work independently as well as in a team.
• Good organizational and time-management skills.
• Computer literate and familiar with Microsoft Office, especially Microsoft Excel and Word.
• Good attention to detail and accuracy in handling documents and data.
• Able to multitask and work in a fast-paced environment.
• Good problem-solving and follow-up skills.
• Responsible, disciplined, proactive, and willing to learn.
• Able to communicate in English and Bahasa Malaysia.

Preferred Skills

• Administrative and clerical skills
• Data entry and documentation
• Microsoft Excel and Word
• Reporting and record keeping
• Coordination and follow-up
• Problem solving
• Communication and teamwork
• Time management

Working Environment

This role involves a combination of administrative/clerical work and daily operational coordination. The candidate may be required to communicate with different departments and external parties to ensure smooth business operations.

Job Type

Full-time

Job Types: Full-time, Permanent

Pay: RM2,200.00 - RM2,800.00 per month

Benefits:

• Dental insurance
• Health insurance

Experience:

• Operation: 2 years (Preferred)

Work Location: In person