Operation Supervisor (Sales)

• Supervise and lead a team of employees, ensuring productivity, efficiency, and adherence to safety and quality standards.
• Oversee daily operational tasks, including inventory management, scheduling, and workflow optimization.
• Train, mentor, and evaluate staff performance, offering guidance and feedback.
• Coordinate with different departments (such as HR, finance, or sales) to ensure smooth operations and meet company goals.
• Ensure compliance with all relevant regulations, policies, and safety standards.
• Troubleshoot operational issues and resolve problems in a timely manner.
• Prepare reports for management on key performance indicators (KPIs), production efficiency, and staff performance.
• Maintain a positive, productive, and safe working environment.
• Handle employee scheduling, staffing, and resource allocation to meet daily operational needs

Requirement:

• Minimum SPM/Diploma/ Degree, 3 years above of experience in an Sales (Operation)
• Strong knowledge of operational systems, procedures, and best practices.
• Excellent leadership and team management skills.
• Exceptional problem-solving and decision-making abilities.
• Ability to work well under pressure and meet deadlines.
• Strong communication skills (both verbal and written).
• Familiarity with inventory management systems and tools (optional, depending on the role)