Operation Support Admin (Junior / Executive / Senior)

The Operation Support Admin (Junior / Executive / Senior) provides ongoing administrative support to assigned international entities within the TCR Group. This includes operational administration, service order processing, and invoicing/billing activities.

As the Group Shared Services (GSS) department continues to develop, roles and responsibilities may change to support service levels and team development. We are eager to find a highly motivated colleague, passionate about digital work environment and love to work with international contacts.

WHERE YOU’LL CREATE THE MOST IMPACT

You will be supporting our business by being responsible for:

Service Order Administration

• Create and manage service orders, including PM service orders, templates, and parts reservations
• Review service orders for approval by checking technician notes, parts, labour, and accounting indicators
• Update service order details, technician notes, and order status to Technically Completed (TECO) for invoicing
• Maintain accurate service order records and tracking spreadsheets
• Support service order corrections and ensure timely, accurate processing

Invoicing & Billing

• Manage service orders from TECO through billing and invoicing
• Create and adjust DMRs and billing documents as required
• Run reports to identify missing or pending service orders and resolve issues
• Issue invoices to customers and follow up on outstanding or aged orders
• Prepare basic KPI and operational reports

Other Responsibilities

• Proactively identify and escalate operational or process issues
• Provide backup support to team members during leave or absence
• Participate in job rotation to support team flexibility
• Any other tasks/responsibilities assigned by your direct manager/other superiors designated from time to time

THE IDEAL CANDIDATE

• Professional Certificate, Diploma, Advanced / Higher / Graduate Diploma, Postgraduate Diploma, or Degree in Accountancy, Finance, Business Administration, Economics, or equivalent
• Computer literate with good working knowledge of Microsoft Office applications
• Knowledge of SAP S/4HANA and intermediate‑level Excel skills will be an advantage
• Strong interpersonal and communication skills
• Patient, detail‑oriented, and well organised
• Proactive with the ability to take initiative
• Flexible and adaptable in a changing environment
• Able to speak, read, and write in English
• Prior experience in a shared services environment is an advantage
• Must possess own transport

We welcome you to apply for Operation Support Admin vacancy within our company. This is your chance to kickstart a promising career and gain valuable experience. Highlight your strengths, relevant skills, or projects that demonstrate your abilities and enthusiasm. We value a positive attitude and a willingness to learn.

Best of luck with your applications!