Operation Support (Administrator)

**Academic Qualification:**Bachelor’s Degree or equivalent required

Work Experience: At least 1 year of experience in administrative support, preferably in order management, supply chain management, or pharmaceuticals

Expectations from you

• Provide administrative support to the Patient Solutions team, ensuring efficient program execution and under SLA.
• To work collaboratively across the internal team and external stakeholders, understand how the function contributes to the program execution.
• Create and maintain accurate records of patient activities on the Patient Support Program system.
• Process and track the patient’s orders, ensuring timely and accurate fulfillment.
• Maintain an updated inventory record and collaborate with the external teams for stock management.
• Communicate with internal and external stakeholders for order-related inquiries and any escalations.
• Monitor order status and proactively address delays or issues.
• Perform other administrative duties as assigned.

Skills/Competencies required

• Experience in administrative support, preferably in order management, supply chain management, or pharmaceuticals.
• Attention to detail and accuracy are essential.
• Good time management skills, with the ability to prioritize tasks efficiently.
• Excellent communication and interpersonal skills.
• Proficient in MS Office (Excel, Word).
• Good communication skills, both written and verbal.