Operation Support Executive

Operations Support Executive

Company: Trainery One India Pvt. Ltd.
Department: Operations
Employment Type: Full-time
Location: Coimbatore / India

Job Summary

We are looking for an organized and detail-oriented Operations Support Executive to support day-to-day business operations through documentation, data management, system updates, reporting, and administrative coordination.

The ideal candidate should be comfortable working with Zoho and other business tools, maintaining accurate records, coordinating with internal teams, and ensuring operational tasks are completed on time. This role involves limited customer interaction and is primarily focused on internal operations and process support.

Key ResponsibilitiesOperations & System Management

• Manage and update records in Zoho and other internal systems.
• Enter, verify, and maintain accurate business and operational data.
• Monitor assigned tasks, records, and process updates.
• Ensure information in systems is complete, accurate, and up to date.
• Support day-to-day operational activities across different teams.

Documentation & Records

• Prepare, organize, and maintain company documents and records.
• Maintain digital and physical documentation as required.
• Verify documents for completeness and accuracy.
• Maintain trackers, spreadsheets, reports, and operational records.
• Organize files and ensure documents can be retrieved easily when required.

Administrative Support

• Provide administrative and clerical support to internal teams.
• Coordinate for required documents, approvals, and information.
• Assist with preparing routine reports and MIS.
• Follow up with internal stakeholders on pending tasks and documentation.
• Support scheduling, data compilation, and other operational activities.

Process & Reporting

• Follow established operational processes and checklists.
• Identify missing information, discrepancies, or incomplete records and coordinate for corrections.
• Prepare daily, weekly, or monthly operational reports.
• Maintain confidentiality of company and employee information.
• Support process improvement and automation initiatives wherever applicable.

Required Skills

• Good working knowledge of Zoho applications/CRM or similar business software.
• Good knowledge of MS Excel / Google Sheets.
• Strong documentation and data-entry skills.
• Good attention to detail and accuracy.
• Good written and verbal communication skills.
• Ability to organize multiple tasks and meet deadlines.
• Basic understanding of office administration and business operations.
• Ability to learn new software and internal tools quickly.

Preferred Qualifications

• Any Bachelor's degree such as B.Com, BBA, BBM, BA, or equivalent.
• 0–3 years of experience in operations, back-office support, documentation, data management, administration, or similar roles.
• Experience working with Zoho, CRM, ERP, HRMS, or other business applications will be an advantage.

Key Competencies

• Attention to detail
• Data accuracy
• Documentation management
• Process orientation
• Time management
• Coordination skills
• Problem-solving
• Confidentiality
• Teamwork
• Willingness to learn

Role Nature

Primary focus: Operations + Documentation + Zoho/System Management + Administrative Support

Customer interaction: Limited; primarily internal coordination and operational support.

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Paid sick time

Work Location: In person