Operation Support Specialist

Key Duties:

• Performing the daily execution of tasks relating to client deposits, client withdrawals, affiliate withdrawals, account opening/maintenance and closures
• Reviewing payment requests from businesses to ensure that they comply with policies an procedures.
• Tracking payments to vendors and reviewing payment status to identify any issues that may have occurred during processing.
• Reviewing account activity to determine whether any fraudulent activity has occurred.
• Processing checks, money orders, credit card payments, wire transfers, and other forms of payment
• Coordinating with banks, auditors, and other parties involved in the payment process.
• Perform end-to-end reconciliations and reporting for collection by partners and transaction processing partners.
• Assist in finance related matters such as preparation of journal and month end closing for finance reporting team.
• Ensuring company operates in accordance with regulatory requirement as adopted and mandated by business.
• Reconcile with third party payment service providers on client deposits and withdrawals

The Ideal Candidate:

• Strong communication skills.
• Hand on and perform day to day operations.
• Ability to excel in a fast-paced environment where multi-tasking and short timelines are met with ability to deliver consistent results.
• Proficiency with Microsoft Office.
• Independent and always have the hunger to work and learn.
• Willingness to work flexible hours
• Proficient in BOTH written and spoken Mandarin and English.
• Experience in financial related industry is highly recommended.