Operation Trainer

Job Responsibilities:

• Conduct training for new and existing outlet staff, including staff SOP, food preparation SOP, and service standards.
• Ensure staff fully understand and consistently execute operational standards.
• Conduct regular outlet visits to monitor operations and ensure compliance with company SOP.
• Identify execution gaps during store visits and provide constructive feedback and practical recommendations.
• Review, update, and continuously improve SOP to enhance operational efficiency and service quality.
• Follow up on improvement actions to ensure consistent execution across all outlets

Job Requirements:

• Diploma/ Degree in Management, Food & Beverage, or any related field.
• Prior experience in F&B training, operations, or outlet management is preferred.
• Willing to travel for outlet visits and training assignments.
• Detail-oriented with strong observation and problem-solving skills.
• Good communication and interpersonal skills.