Operation Training Manager | Hamburger Brand

Design and deliver training programs for new hires and ongoing team member development.

Collaborate with restaurant management to identify training needs and performance gaps.

Ensure all team members are trained on company policies, food safety regulations, and operational and guest service standards.

Monitor and evaluate training effectiveness, adjusting as necessary.

Maintain training records and ensure compliance with all legal and company standards.

Support the onboarding process to ensure smooth integration of new staff members.

Previous experience in a training role within the restaurant or hospitality industry.

Strong communication and leadership skills.

Strong written communication skills.

Strong English communication skills.

Experience with Microsoft suite and building writing training materials.

Experience using an LMS and developing video-based training a plus.

Knowledge of food safety and service standards.