Operational Controller

Job Summary

Connectify Solutions Inc. is seeking a reliable, organised, and detail-oriented Operational Controller to support daily operations, staff scheduling, attendance monitoring, report preparation, and administrative tasks. The successful candidate will help ensure smooth day-to-day operations through accurate documentation, effective coordination, timely completion of assigned tasks, and proper shift handovers.

Fresh graduates and entry-level applicants are welcome to apply.

Key Responsibilities

• Staff Scheduling: Create, update, and manage staff schedules using Connecteam, ensuring schedules are accurate and up to date.
• Operational Tasks: Carry out tasks and instructions assigned by management accurately and within the required deadlines.
• Attendance and Lateness Monitoring: Monitor security guards’ attendance and late arrivals, maintain accurate records, and prepare lateness reports for management.
• Shift Handover: Prepare and submit clear handover reports covering important updates, pending tasks, incidents, and operational concerns.
• Administrative Support: Perform data entry, encode and update information in PASS, maintain organised records, and assist with general administrative duties.
• Operational Reporting: Prepare, update, and submit operational reports and other required documentation accurately and on time.
• Management Support: Provide administrative and operational assistance to the Office Manager and management team as required.
• Communication and Coordination: Handle occasional phone calls and communicate relevant operational updates to the appropriate personnel when necessary.
• System Familiarisation: Learn and use the company’s operational systems, including Connecteam and PASS, and familiarise yourself with relevant procedures and training materials.
• Policy Compliance: Follow company policies, operational procedures, workplace rules, and confidentiality requirements at all times.

Qualifications and Requirements

• Previous experience in operations, administration, or a similar role is an advantage but not required.
• Fresh graduates and entry-level applicants are welcome to apply.
• Knowledge of Connecteam and PASS is an advantage.
• Basic computer skills and familiarity with Microsoft Office or Google Workspace.
• Good written and verbal communication skills in English.
• Strong organisational skills and attention to detail.
• Ability to manage multiple tasks, meet deadlines, and prepare accurate reports.
• Willingness to learn new systems, follow instructions, and perform operational and administrative duties.
• Reliable, punctual, responsible, and able to work independently and as part of a team.
• Willingness to work rotating day and night shifts, including weekends and public holidays, according to operational requirements.

Work Arrangement

This is a full-time, on-site position based at the Connectify Solutions Inc. office. The successful candidate must be available to work rotating day and night shifts in accordance with the company’s operational schedule.

Employees are expected to remain attentive and productive throughout their shifts, complete assigned responsibilities, follow established procedures, and ensure proper communication and handover between shifts.

How to Apply

Interested applicants may submit their updated CV or résumé through Indeed for consideration. Shortlisted candidates will be contacted regarding the next steps in the recruitment process.

Pay: Up to Php20,000.00 per month

Benefits:

• Flexible schedule
• Health insurance

Work Location: In person