Operational Excellence Partner

Purpose of the Role

To embed The Maersk Way across Ocean Operations by driving continuous improvement, eliminating waste in processes, and anchoring new ways of working through the Maersk Operating System (MOS).

The role ensures best practices are shared across areas and regions, improvement opportunities are translated into sustainable results, and data-driven insights are used to effectively run and improve the operating system.

Key Responsibilities

• Drive and embed The Maersk Way across Ocean Operations.
• Lead continuous improvement initiatives aligned to Ocean Operations priorities.
• Work with regional and global Operational Excellence teams to implement agreed initiatives through the MOS.
• Identify, solve, and sustainably eliminate operational inefficiencies and process waste.
• Ensure improvement findings and best practices are shared across areas and regions.
• Validate trade-offs between cost and quality to support operational objectives.
• Leverage global data products and insights to identify improvement opportunities and support decision-making.
• Ensure improvements are incorporated into operating routines and sustained over time.
• Provide feedback through Super Users on process improvement opportunities.
• Coach teams on The Maersk Way, problem solving, and Kaizen practices.
• Ensure adherence to global and local SOPs and MOS standards.

Accountable For

• Implementation and adherence to the Maersk Operating System (MOS).
• Deployment and sustainment of Visual Management Systems (VMS).
• Facilitation of Kaizen events.
• Execution and follow-through of Action Planning.
• Visibility and governance of continuous improvement initiatives across the region.

Success Measures

• Initiative-specific metrics.
• Process health metrics.
• Outcome metrics.
• Usage of global data products.
• Adherence to global MOS standards.

Key Stakeholders

Internal Stakeholders

• Ocean Operations Leadership Team.
• The Maersk Way Centre of Excellence (CoE).

Critical Capabilities

• Problem Solving.
• Result Orientation & Change Management.
• Ability to Build Collaborative Relationships.
• Continuous Improvement.
• Proactiveness.
• Data Savvy.

Experience & Competencies

• Experience driving continuous improvement initiatives.
• Knowledge of Lean and problem-solving methodologies.
• Strong stakeholder management and influencing skills.
• Ability to work cross-functionally and drive change.
• Continuous Improvement experience; Black Belt certification is advantageous.

Who We Are Looking For

A proactive Operational Excellence professional who is passionate about embedding The Maersk Way, enabling sustainable improvements, and helping teams solve problems through structured operating rhythms, visual management, and continuous improvement practices.

You will be comfortable working across functions, coaching teams and senior leaders, leveraging data to drive decisions, and ensuring improvements become part of how Ocean Operations operates every day.

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
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