Operational Excellence Specialist

A World Full of Goodness, Success, and Innovation awaits you at Otokoç Otomotiv. If you want to be included in a World Full of Future, let's meet!

Otokoç Otomotiv, which was established in 1928 as the first investment of the Koç Group in the automotive sector and started the history of automotive in Turkey, today; Otokoç, Avis, Avis Filo, Maestro Filo Yönetimi, Budget, Otokoç Sigorta, Otokoç 2. El, otokocihale.com, is Turkey's largest automotive retailing, car rental and car sharing company serving with Otokoç Parts and Lastick brands.

Under the roof of Otokoç, new vehicle sales, service, and spare parts services, wholesale spare parts sales, insurance and financing, accessory sales, used car vehicle sales, and vehicle protection systems under the Ford, Ford Trucks, Volvo, Fiat, Alfa Romeo, Jeep, and Maserati brands, in short offers all automotive solutions to the customers under one roof.

In car rental, short-term rental with Avis and Budget brands; Operational leasing with Avis Filo, also known as fleet leasing; Fleet management with the Maestro Filo Yönetimi brand to the customers.

Continuing the activities at nearly 400 points in 9 countries, including Turkey, Greece, Azerbaijan, Hungary, Georgia, Kazakhstan, Ukraine, Northern Cyprus, and Northern Iraq, with the vision of " Being a global and leading reference point developing innovative mobility solutions ".

You too, have adopted the organizational agile working principles, giving importance to equality of opportunity and inclusiveness in the candidate and employee experience; If you want to work in a working environment that defines the values of development, innovation, cooperation, sincerity and transparency as the indispensable values of its culture, you can review the announcement details below and apply.

Our position where we invite you to join us: Operational Excellence Specialist

If you say that you have a strong analytical side and make target and solution-oriented work a priority, and if you keep your curiosity alive with new information every day, you should take a look at the details of the advertisement!

So, what responsibilities does the Operational Excellence Specialist take on at Otokoç Otomotiv?

• Analyze operational processes to identify efficiency opportunities and areas for improvement,
• Identify bottlenecks within short-term rental operations and develop actionable solutions,
• Conduct workload, cycle time, and frequency analyses at office level and report operational insights,
• Support capacity planning activities by developing operational scenarios using simulation tools such as Arena,
• Lead workforce planning and staffing optimization studies to determine ideal headcount requirements across locations,
• Measure and monitor operational and sales processes through relevant performance indicators and KPIs,
• Conduct current-state and future-state analyses for digitalization, automation, and artificial intelligence initiatives,
• Calculate efficiency gains and track business benefits achieved through process improvement projects,
• Develop data-driven analyses to support operational decision-making processes,
• Evaluate field data and provide resource planning recommendations for both peak and off-peak periods,
• Assess the operational impact of process changes and implement sustainable improvement actions,
• Manage project analysis, measurement, and performance tracking activities,
• Contribute to initiatives aimed at optimizing operational costs and improving productivity,
• Deliver analytical insights that support the company’s strategic transformation, digitalization, and efficiency objectives,
• Monitor process performance regularly and provide data-driven recommendations to management.

What are the Required Qualifications?

• Bachelor's degree in Engineering disciplines, preferably Industrial Engineering, Business Engineering, or Mathematics Engineering,
• Good command of English,
• Proficiency in Microsoft Office applications, particularly Excel,
• Strong reporting skills,
• Competency in data analysis, reporting, and statistical evaluation,
• Proficiency in Power BI or similar data visualization tools,
• Knowledge of simulation modeling and analysis tools (Arena, AnyLogic, etc.),
• Experience in developing and monitoring Key Performance Indicators (KPIs),
• Preferably experienced in customer satisfaction and service quality improvement initiatives,
• Willingness to travel and conduct regular field visits,
• Experience in digitalization, automation, and artificial intelligence projects,
• Strong presentation skills.

Also, what do we promise you in this world?

• Flexible Benefit
• Koç Pension Foundation Membership
• Koç Family Card Membership
• Complementary Health Insurance
• Private Health Insurance (Optional)
• Personal Accident Insurance
• Birthday Leave
• Food and Service (Lunch Voucher and Cafeteria)
• Nursery support
• Social Assistance Package

How Do Our Recruitment Processes Proceed?

Our recruitment process consists of the following stages. Our process length varies according to the position. We want you to know that at the end of the process, we will inform you according to your suitability for the position.

• Application
• Preliminary assessment
• Telephone and face-to-face / online interview
• Inventory stage
• Reference research

For this and more, you can access all of our open advertisements on Koç Kariyerim, Kariyer.net, Linkedin, and Youthall pages.

Don't forget to follow our Otokoç Career social media accounts to be informed about the most exciting developments about us!

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