OPERATIONAL EXECUTIVE

Job Description: Operational Executive

Company: RELIVR LOGISTICS PVT LTD.
Location: [Insert Location]
Employment Type: Full-Time

Role Overview

We are seeking a proactive and detail-oriented Operational Executive to manage day-to-day logistics operations. This role is central to ensuring smooth shipment handling, partner coordination, and customer satisfaction. The ideal candidate will combine strong organizational skills with a service-oriented mindset, supporting both operational efficiency and business growth.

Key Responsibilities

• Daily Operations: Oversee loading, unloading, and quality checks of shipments.
• Partner Coordination: Liaise with delivery partners to ensure timely connections and smooth handovers.
• Pickup Management: Raise pickup requests and coordinate with customers for daily pickups.
• Shipment Tracking: Monitor shipments across first mile, mid-way, and last mile to ensure timely delivery.
• System Entries: Record shipment details accurately in the company’s defined portal.
• Follow-ups: Conduct regular follow-ups with customers and partners to maintain service reliability.
• MIS Reporting: Prepare and share daily MIS reports on shipment status and operational updates.

Desired Skills & Qualifications

• Strong communication and coordination skills.
• Proficiency in Excel and ability to maintain structured operational records.
• Prior experience in logistics, transport operations, or customer service preferred.
• Ability to multitask, prioritize, and resolve issues under time-sensitive conditions.
• Positive attitude with a focus on service reliability and customer satisfaction.

What We Offer

• A dynamic startup environment with growth opportunities.
• Exposure to end-to-end logistics operations and transport aggregation.
• Opportunity to contribute directly to operational excellence and customer satisfaction.
• Collaborative team culture focused on innovation and service reliability.

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

• Flexible schedule

Work Location: Hybrid remote in Bengaluru, Karnataka (Bengaluru, Bengaluru Urban District)