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PT Berkat Artisan Indonesia
Operational Manager
2 months ago
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Important information
Contract type:
Permanent
Location:
Surabaya, East Java, Indonesia
Work mode:
Onsite
Published on:
18 August 2026
What they need
- Oversee daily showroom operations to ensure smooth, efficient, and well-organized activities.
- Manage and monitor showroom displays, including display movement, replacement, and overall condition.
- Collaborate with Visual Merchandising (VM) to maintain consistent showroom presentation and visual standards.
- Monitor the overall condition, cleanliness, organization, and appearance of the showroom.
- Identify and coordinate the resolution of operational, maintenance, and facility-related issues with relevant departments.
- Conduct regular inspections and follow up on operational or facility improvement needs.
- Ensure showroom facilities, displays, and supporting areas are maintained according to company standards.
- Monitor and follow up on showroom improvement, maintenance, and display-related activities.
- Prepare reports and documentation related to showroom operations and ongoing requirements.
- Ensure the showroom consistently provides a well-maintained, professional, and pleasant environment for customers and employees.
Qualifications:
- Bachelor's degree in any field.
- Minimum 3 years of experience in Showroom Operations, Retail Operations, Store Operations, Facility Management, or related fields, with at least 3–5 years in a supervisory or managerial role.
- Experience in premium retail, building materials, interior, furniture, home appliances, or lifestyle industries is preferred.
- Strong coordination and communication skills with the ability to work across multiple departments.
- Good problem-solving and follow-up skills.
- Strong attention to detail, organization, cleanliness, and showroom presentation.
- Proactive, responsible, and able to manage multiple operational requirements.
- Able to work independently and collaboratively in a team environment.
- Good reporting and administrative skills.
- Willing to work 6 days per week (Monday–Saturday).
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