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Operational Manager

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Onsite

Operational Manager

PT Berkat Artisan Indonesia

Operational Manager

2 months ago

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Important information


Contract type:

Permanent

Location:

Surabaya, East Java, Indonesia

Work mode:

Onsite

Published on:

18 August 2026

What they need


  • Oversee daily showroom operations to ensure smooth, efficient, and well-organized activities.
  • Manage and monitor showroom displays, including display movement, replacement, and overall condition.
  • Collaborate with Visual Merchandising (VM) to maintain consistent showroom presentation and visual standards.
  • Monitor the overall condition, cleanliness, organization, and appearance of the showroom.
  • Identify and coordinate the resolution of operational, maintenance, and facility-related issues with relevant departments.
  • Conduct regular inspections and follow up on operational or facility improvement needs.
  • Ensure showroom facilities, displays, and supporting areas are maintained according to company standards.
  • Monitor and follow up on showroom improvement, maintenance, and display-related activities.
  • Prepare reports and documentation related to showroom operations and ongoing requirements.
  • Ensure the showroom consistently provides a well-maintained, professional, and pleasant environment for customers and employees.

Qualifications:

  • Bachelor's degree in any field.
  • Minimum 3 years of experience in Showroom Operations, Retail Operations, Store Operations, Facility Management, or related fields, with at least 3–5 years in a supervisory or managerial role.
  • Experience in premium retail, building materials, interior, furniture, home appliances, or lifestyle industries is preferred.
  • Strong coordination and communication skills with the ability to work across multiple departments.
  • Good problem-solving and follow-up skills.
  • Strong attention to detail, organization, cleanliness, and showroom presentation.
  • Proactive, responsible, and able to manage multiple operational requirements.
  • Able to work independently and collaboratively in a team environment.
  • Good reporting and administrative skills.
  • Willing to work 6 days per week (Monday–Saturday).

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