C
CV BERKAT
Operational Manager
Skills
E-commerce Websites
2 months ago
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Important information
Contract type:
Permanent
Salary:
IDR 51,000,000 – IDR 54,000,000 / year
Location:
Yogyakarta, Yogyakarta City, Special Region of Yogyakarta, Indonesia
Work mode:
Onsite
Published on:
21 August 2026
What they need
🏺 WE'RE HIRING — OPERATIONAL MANAGER 🏺
Toko Keramik Berkat
📋 Tanggung Jawab:
- Memimpin & mengawasi tim Supervisor, admin, sales, kasir, gudang, packing
- Membuat & menegakkan SOP operasional di seluruh divisi
- Memastikan seluruh chat pelanggan dibalas tepat waktu di semua channel (Meta Business Suite, FB, IG, WA, marketplace, email)
- Memantau operasional harian toko & gudang (display, stiker produk, label harga, kebersihan)
- Kontrol stok, inventory, & audit gudang berkala
- Memastikan sosialisasi promo konsisten di seluruh tim & channel (offline + online)
- Mengawasi proses upload lowongan kerja & shortlist kandidat
- Mengawasi posting rutin Facebook Page & konsistensi konten
- Briefing mingguan & evaluasi kinerja tim operasional
- Rekrutmen, training, & pengembangan staf bersama HRD
- Handle eskalasi komplain besar dari Supervisor
- Koordinasi dengan Sales Manager, Marketing Manager, E-Commerce Manager, Finance, Purchasing
- Laporan operasional mingguan & bulanan ke owner
- Analisa efisiensi operasional & rekomendasi perbaikan proses
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