Operational Manager

Company Name: Sultan`s Dine

Location: Dhaka

Job Type: Full-Time

Workplace Type: Full-time

Job ID: IJOB202676049

Job Summary The Operations Manager (Kitchen) will be responsible for monitoring, supervising, and ensuring the smooth functioning of kitchen operations across different Sultan’s Dine branches throughout Dhaka. The role requires regular travel between branches to assess kitchen performance, maintain food quality and hygiene standards, ensure compliance with company policies, and improve overall operational efficiency.

Key Responsibilities

• Kitchen Operations Monitoring:

• Conduct regular and surprise visits to assigned branches across Dhaka to monitor kitchen operations.

• Ensure smooth kitchen workflow, timely food preparation, and efficient order execution.

• Monitor kitchen productivity, staff performance, and operational efficiency.

• Identify operational gaps and take necessary corrective actions in coordination with the concerned branch management.

• Handi Counting

• Food Quality and Standardization

• Ensure food quality, taste, portion size, presentation, and consistency are maintained across all branches.

• Hygiene and Food Safety

• Monitor kitchen cleanliness, sanitation, and personal hygiene practices of kitchen employees.

• Check food storage conditions, expiry dates, temperature control, and waste management practices.

• Staff Supervision and Performance

• Evaluate the performance of chefs, kitchen supervisors, and other kitchen employees.

• Identify staffing shortages, training requirements, and performance-related concerns.

• Coordinate with HR and branch management regarding staff discipline, manpower planning, and operational training.

• Compliance and Operational Standards

• Ensure all assigned kitchens follow company SOPs, operational guidelines, and management instructions, initiatives.

Requirements

• Experience: 8-10 years
• Education:
• Skills: restaurant operations, kitchen operations, restaurant management, kitchen management, food service operations, banquet operations, daily operations management, hotel operations knowledge, food & beverage management, culinary management

Last Date of Application: 15 November 2026