Operational Risk Management

Specialist - Operational Risk Management

Role and Responsibilities

·       Facilitate and challenge Risk and Control Assessments (RCA) with first-line business units and ensure effective control testing is conducted.

·       Monitor and evaluate operational risks using risk management tools, such as Key Risk Indicators.

·       Conduct operational risk reviews for new products, services, business partner assessments, and process changes to confirm appropriate controls and risk mitigations are in place.

·       Perform root cause analysis on operational incidents, loss events, and near misses; propose actionable recommendations and track remediation progress.

·       Provide expert guidance to business units on risk identification, mitigation actions, control design, and process improvements.

·       Assist in developing and maintaining Operational Risk Management policies, guidelines, and tools aligned with regulatory requirements.

·       Prepare and review operational risk reports for Risk Committees, senior management, and regulatory submissions.

·       Coordinate with relevant units on the use of operational risk management tools and systems.

·       Support operational resilience initiatives, including business continuity planning (BCP) and crisis management testing.

·       Promote a strong risk culture through training, awareness programs, and collaboration with business units and support functions.

·       Perform other ad-hoc tasks as assigned by the supervisor.

Qualifications

·       Bachelor’s or Master’s degree in Risk Management, Finance, Business Administration, or related fields.

·       8–10 years of experience in operational risk or internal control within the banking or financial sector.

·       Good understanding of banking operations, financial products, services, and risk frameworks is an advantage.

·       Strong analytical, communication, and presentation skills.

·       Able to manage multiple tasks and projects and meet deadlines.

·       Experience in operational risk within banking is a plus.

People Strategic Partner
Land and Houses Bank Public Company Limited
For more information Contact : 096-912-1035 (กริตา)