Operational Risk Specialist

This is a Second Line of Defense role within the Risk department. Reporting to the Head of Operational Risk Management, you will oversee the implementation and governance of the Operational Risk Management (ORM) framework, aligning it with the bank’s digitization strategy and risk appetite.

Key Responsibilities

Framework & Governance: Maintain the ORM Framework and ensure policies are embedded across the bank’s control environments.

Stakeholder Collaboration: Partner with Tech, Risk, Product, and Compliance teams to build robust controls and clear accountability for new systems.

Regulatory Compliance: Monitor the Singapore regulatory landscape (MAS Notices 634, 626, 635, 658) to ensure adherence to banking standards.

Review & Challenge: Evaluate Ops Risk Events (OREs), Significant Operational Risk Events (SOREs), and product programs (BPPs).

Risk Monitoring: Oversee Risk and Control Self-Assessments (RCSA), monitor Risk Appetite (RA) thresholds, and manage the eGRC platform.

ORM Tools: Facilitate and support BUs in the Operational Risk Management tools, including RCSA, KRI, CET, Operational Risk Incident Management.

Risk Reporting: Undertake accurate and timely delivery of risk reporting to various risk committee forums.

Training and Awareness: Promote and develop risk culture and awareness in the Bank.

Specialized Testing: Conduct annual stress testing for ICAAP reporting and perform periodic sampled testing of manual processes.

Strategic Support: Support ESG initiatives and manage the bank’s Ops Risk Champion training program.

Requirements

Education: Bachelor’s degree or higher from a recognized university.

Experience: 5–8 years in Operational Risk, Internal Audit, or Compliance, preferably within retail banking.

Demonstrate the core bank values of Stay Curious, Be Brave, Build with Heart, and Own the Mission in every aspect of the role.

Data-driven, strong analytical capabilities and a holistic understanding of banking operations and risk management.

Display excellent interpersonal and communication skills, with the ability to articulate complex risk concepts to stakeholders at all levels.

Thrive in a fast-paced, evolving digital banking environment, showing a willingness to take on new challenges and adapt to evolving business needs.

An ambitious and self-driven professional with a high degree of attention to detail, capable of delivering high-quality results under pressure and navigating complex environments with minimal supervision.

We live in a fast-paced, highly interconnected world. Technology has transformed the way we live, work, bank and pay.

We want to revolutionise banking as we know it today, by leveraging the extensive ecosystems, technology expertise and fintech experiences of our parent companies, Grab and Singtel, to serve everyday consumers and small businesses better.

Join us today to empower Southeast Asia's everyday consumers and entrepreneurs.