Operational Service Officer

About us:

Live and work in the heart of the Dawson Valley. Located 229km southwest of Rockhampton along the Leichhardt Highway, Theodore offers the opportunity to step into a close-knit rural community where your work genuinely connects with the people who call the region home.

At Theodore Multipurpose Health Service, you'll be part of a small, 10-bed facility providing a broad mix of emergency, inpatient, outpatient, residential aged care and telehealth services. It's a setting where you can build strong relationships, enjoy a varied scope of practice and become a valued part of the local community, while experiencing the lifestyle and character of regional Queensland.

About the role:

• Support patient care and comfort by assisting with basic patient care and responding to individual dietary needs, preferences and clinical requirements.
• Deliver high standards of cleaning and hygiene across the health service and staff accommodation, following relevant policies, procedures and safety standards.
• Provide catering and laundry services, including meal preparation, safe food handling and operation of laundry equipment and chemicals.
• Maintain the facility and grounds, including gardening, waste management, fleet vehicles, equipment and preventative maintenance requirements.

About you:

• Strong interpersonal and communication skills, with the ability to build positive relationships with staff, patients and consumers.
• A team-focused approach, with the ability to work effectively across a multi-skilled team while maintaining a strong customer service focus.
• Good self-management skills, including the ability to organise, prioritise and manage time effectively with minimal supervision.
• Sound judgement and problem-solving skills, with the ability to follow instructions and respond appropriately to day-to-day operational needs.
• A Food Safety qualification is desirable but not mandatory.

What we offer:

• An hourly rate between $41.43 - $44.20 p.h. (including 25% casual loading)
• 12.75% employer superannuation contribution

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Employee Assistance Program (EAP)
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact [email protected]
2. Quote the Job Ad Reference (JAR) BA6I693881

Applications close: Tuesday, 27 October 2026

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