Operational Services Supervisor

About us:

Gladstone Hospital provides a broad range of acute, specialist and community-based healthcare services for Gladstone and the Banana region. As part of Destination 2030, the hospital is being developed as a centre of excellence for emergency care, medical inpatient services and day surgery, while strengthening outreach services to bring more care closer to home for rural communities.

About the role:

• Lead Operational Services across cleaning, catering, linen, waste, ward services, fire, safety and security, ensuring high-quality and effective service delivery.
• Supervise staff and daily operations, including monitoring productivity, service standards, rosters, training, performance development and mandatory requirements.
• Drive health, safety and compliance, promoting safe work practices and overseeing Food Safety, Environmental Services audits and relevant legislation and standards.
• Manage operational resources, including maintenance requests, purchasing, supplier orders, invoices and other administrative requirements.
• Coordinate and resolve operational issues, working with supervisors, employees and key stakeholders while responding to emergencies and undertaking Fire Warden responsibilities.

About you:

• Strong supervisory and organisational skills, with the ability to plan, coordinate, monitor and evaluate operational services.
• Excellent communication and negotiation skills, with confidence communicating with staff, stakeholders and preparing relevant reports.
• Proven ability to lead and motivate a team, including managing rosters, leave coverage and staff requirements.
• A proactive approach to problem-solving and improvement, with the ability to identify opportunities and resolve issues promptly.
• Good digital and administrative skills, including using systems such as myHR and S/4HANA, with a relevant Food Safety Supervisor qualification highly regarded.

What we offer:

Total remuneration value of up to $76,673 p.a. is comprised of:

• An hourly rate between $44.13 - $48.60 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

How to apply:

To apply, please submit the following:

• Your current CV or resume, including referees.
• A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.
• Any additional forms / evidence as attached or listed on the Role Description.

For assistance:

1. Contact [email protected]
2. Quote the Job Ad Reference (JAR) GL6I693983

Applications close: Thursday, 15 October 2026

#Gladstone #Banana