Operational Specialist

Operations Specialist (Temp-to-Perm or Direct Hire)

Location: Melville, NY (Full-Time Onsite)

Schedule: Monday-Friday, 9:00 AM-5:30 PM

Hourly Rate: $35-$38/hour, dependent on experience

Salary Upon Conversion: $75,000-$80,000, dependent on experience

Position Overview

Our client is seeking an Operations Specialist to support day-to-day business operations by streamlining processes, managing data and documentation, and ensuring the smooth execution of operational activities. This role serves as a central point of coordination between multiple departments, helping to improve efficiency, maintain accurate records, and support business objectives. The ideal candidate is highly organized, detail-oriented, technically proficient, and comfortable working in a fast-paced environment.

Responsibilities

• Provide operational support to internal teams to ensure efficient workflows and business processes.
• Maintain and improve operational procedures, documentation, and process consistency.
• Identify process bottlenecks and recommend solutions to improve efficiency and productivity.
• Prepare, review, and manage business documentation, including contracts, agreements, purchase orders, and related records.
• Track and maintain company assets and related operational records.
• Ensure accurate data management within ERP and business operating systems.
• Resolve customer and vendor issues related to documentation, orders, contracts, and payment status.
• Serve as the administrator for CRM and other business systems, regularly auditing data for accuracy and completeness.
• Coordinate with Finance, Marketing, Sales, and Operations teams to ensure alignment on business initiatives and reporting.
• Troubleshoot system issues and assist with implementing process improvements and technical solutions.
• Generate reports and provide operational insights to support business decisions.

Qualifications

• 3-5 years of experience in operations, sales support, contract administration, or a related business support role.
• Strong understanding of business operations, documentation management, and process improvement.
• Experience working with ERP systems and CRM platforms such as Salesforce.
• Proficiency in Microsoft Office Suite, including Excel, Word, and Outlook.
• Experience with DocuSign or similar document management software preferred.
• Excellent written and verbal communication skills.
• Strong interpersonal and customer service skills.
• Exceptional organizational skills with a high level of attention to detail.
• Strong analytical and problem-solving abilities.
• Proven ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Experience working cross-functionally with multiple departments.
• Industry experience in manufacturing, distribution, automotive, aviation, or related environments is a plus.

Work Environment

• Full-time onsite position located in Melville, NY.
• Collaborative office environment with frequent interaction across departments

This is an excellent opportunity for a motivated operations professional seeking either a direct-hire position or a temp-to-perm opportunity with long-term growth potential.