Operational Support (Mandarin Speaker)

Operational Support (Mandarin Speaker)

Job Descriptions:

• Monitor and report on daily operational issues, ensuring timely and accurate resolution.
• Translate Standard Operating Procedures (SOPs) into required languages and support superiors in managing the SOP implementation process.
• Communicate and implement internal management policies, requests, and strategic plans to ensure proper execution.
• Oversee the daily implementation of verification processes, manage operational and system constraints, and coordinate with third-party vendors.
• Ensure accurate data entry and support the execution of various operational projects on a daily basis.

Requirements:

• Bachelor’s degree in Business Administration, Management, International Business, Chinese Studies, Translation, or any related field.
• Fresh graduates with internship experience are welcome to apply.
• Proficient in Mandarin, both spoken and written, with strong communication and translation skills.
• Basic understanding of fintech, credit risk, finance, or banking operations is a plus.
• Proficient in Microsoft Office, particularly Excel and Word, with strong analytical, coordination, and problem-solving skills.