Operations Admin Executive (Contract)

About the role

We are looking for a responsible and detail-oriented Administrative Executive to join our Operations team. In this role, you will support daily documentation processes, prepare reports, and coordinate with internal teams to ensure smooth operational workflows.

This position is ideal for candidates who are eager to learn, enjoy working with data and documents, and want to build a career in operations and administration.

Key Responsibilities

• Data Management & Entry: Assist in updating and maintaining accurate digital and physical records for client trust accounts, transactions utilizing Microsoft Office and the company portal.
• Document Processing: Support the team in tracking, scanning, and filing trust deeds, as well as client and agent onboarding documents. To support data validation and the creation of reliable, fact-based reports.
• Operational Coordination: Help process routine operational administrative workflows, along with any ad hoc tasks.
• Meeting & Reporting Support: Assist in preparing daily, weekly, monthly operational trackers, and follow up on pending internal action items.
• Compliance Assistance: Learn and apply industry regulatory standards by helping to ensure all client files meet internal compliance and Know-Your-Customer (KYC) guidelines, ensuring accurate and complete documents are received.

Requirements & Qualifications

• Diploma or Bachelor’s Degree in Business Administration, Finance, or a related field.
• Proficient in Microsoft Office, especially Excel and Word, and willing to learn internal systems.
• Strong attention to detail and data validation skills to ensure accurate reporting.
• Basic knowledge of KYC procedures and document compliance is an advantage.
• Excellent organisational, filing, and digital document management skills.
• Proactive in tracking pending tasks and ensuring timely completion.
• Able to manage routine workflows and urgent ad hoc assignments effectively.
• Good verbal and written communication skills to coordinate with internal teams.
• Adaptable, organised, and eager to learn in a fast-paced working environment.