Operations Admin Executive (Kuching, Sarawak)

About the Role:

We are looking for a responsible and detail-oriented Administrative Executive to join our Operations team. In this role, you will support daily documentation processes, prepare reports, and coordinate with internal teams to ensure smooth operational workflows.

This position is ideal for candidates who are eager to learn, enjoy working with data and documents, and want to build a career in operations and administration.

Working Location: Northbank Commercial Tower, Kuching, Sarawak.

Key Responsibilities:

• Process and review application forms and supporting documents to ensure completeness and accuracy.
• Maintain and update records, databases, and documentation in an organized manner.
• Prepare operational and administrative reports for management review.
• Prepare and maintain agency-related reports, including submission tracking and performance records.
• Liaise with Finance and Compliance teams to ensure accurate payment documentation and adherence to internal policies and regulatory requirements.
• Ensure proper filing, documentation control, and record management.
• Handle day-to-day branch administrative matters to ensure smooth branch operations.
• Manage office supplies, stationery, and general branch maintenance requirements.
• Coordinate branch facilities, vendor arrangements, and administrative support activities.
• Attend to incoming calls, emails, courier matters, and walk-in enquiries professionally.
• Ensure the branch environment is well-maintained, organized, and compliant with company procedures.
• Undertake any other duties as assigned by Management.

Qualifications:

• Diploma or Bachelor’s degree in Business Administration, or related field.
• 1–2 years of experience in administration, operations support, or document processing.
• Fresh graduates with strong attention to detail are encouraged to apply.
• Strong organizational skills and attention to detail, especially when reviewing documents and figures.
• Comfortable working with reports and data.
• Proficient in Microsoft Office or Google Workspace.
• Good communication and coordination skills.
• Proficient in English, Bahasa Malaysia (BM) and Mandarin is a strong advantage.