Operations Administrative Executive

Our associate company specialises in furniture and interior fit-outs is looking for an organised, detail-driven candidate to provide dedicated administrative and coordination support to both the Sales and Project teams.

Responsibilities:

Sales Support

• Process quotations, sales orders and delivery orders.
• Work with delivery and accounts teams track order deliveries and payments.
• Assist with sales presentations, catalogues and client proposals.
• Maintain organised and up-to-date sales trackers and client contact database.

Project Support

• Prepare project documentation including formal letters, work orders, site instructions and subcontractor correspondence.
• Assist in preparation of progress claims, variation order documentation and site inspection records.
• Track document approvals and responses with clients, consultants and subcontractors.
• Assist with project handover documentation and close-out administrative packages.
• Maintain complete and organised project files.

E-Commerce Platform Management

• Manage product listings on Shopee and TikTok Shop, ensuring accurate product details.
• Coordinate order fulfilment with the warehouse and logistics team.
• Respond to customer enquiries and complaints in a timely and professional manner.

Data Management & Reporting

• Collect and process daily sales and project updates including leads, quotations, site progress, manpower and deliveries.
• Maintain systematic and accessible filing systems.

Education, Experience and Skill Requirements:

• Minimum Diploma or equivalent, with 1–2 years in administrative or operations support is an advantage.
• Strong organizational and time management skills to handle multiple tasks and deadlines simultaneously.
• A high degree of accuracy and attention to detail in data entry, report compilation, and document preparation.
• Proficiency in Microsoft Office (Word, Excel); Google Workspace is a bonus.
• Prior experience in managing Shopee Seller Centre or TikTok Shop is an added advantage.
• Good command of English and Bahasa Malaysia, both written and spoken.
• Proactive, self-driven and able to work independently, while remaining a reliable team player.
• Discreet and professional when handling confidential and commercially sensitive information.