Operations Administrator

The opportunity:

Join us as an Operations Administrator and play a key role in keeping our office and operations in Mackay running smoothly while supporting both our team and our clients.

You’ll be involved in:

• Greeting clients and visitors, answering calls, and handling mail.
• Providing general admin support and assisting with weekly payroll.
• Responding to customer queries and logging/resolving complaints.
• Maintaining customer records, databases, platforms and systems.
• Preparing, consolidating and distributing reports.

The boxes you'll tick:

• Applicants must be based in Mackay.
• Strong organisational skills and attention to detail.
• Excellent communication and customer service abilities.
• Ability to multitask and prioritise in a fast-paced environment.
• Reliability and professionalism.
• Team player with a positive, flexible approach.
• Proficiency in MS Office and ability to learn internal systems.

The benefits of working with us:

• We are Australasia's leading mass transit bus operator and are rapidly growing.
• We have a diverse, inclusive, and supportive work environment that enables you to succeed.
• We care for our people and provide an Employee Assistance Program which includes wellbeing support, financial and nutritional coaching, counselling, and legal advice.

About us:

Kinetic is Australia and New Zealand’s largest and most diverse bus operator, moving more than 100 million passengers per year across some of the most recognisable names in bus transport. We deliver these services through our team of over 7300 people and fleet of over 4900 buses.

As a business who genuinely cares about our customers, our people, and our environment, we are industry leaders in delivering zero-emission technology, investing in our communities, training and developing our people, and providing an inclusive workplace which reflects the communities we serve.

How you apply:

Kinetic is proud to be an Equal Opportunity Employer and our people represent the community which we service. We invite all suitably qualified persons of all sexualities, genders and cultures, including Aboriginal and Torres Strait Islander Peoples, to apply.

If you are ready for an exciting career with Kinetic then click the 'Apply’ button now!

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