Operations Administrator

Helapet are seeking an Operations Administrator to provide administration support in the areas of Quality and Purchasing, with additional support for Production scheduling and accounting as required. This will be a split role covering these specific areas while also assisting with general administrative duties where needed.

This role is based at Helapet’s Head Office in Houghton Regis.

MAIN DUTIES AND RESPONSIBILITIES

• To implement the company’s quality policy as documented in the quality and procedures manual.
• Creation and amendment of Master and Assembly specifications, including, upon approval, system BOM’s and maintaining GS1 product labelling requirements
• Amending, where required, Standard Operating Procedures.
• Assist with regulatory visits, corporate, vendor and internal/external audits and provide follow up on regulatory commitments.
• Manage product validations (as required)
• Develop, Assess and Proactive management of supplier performance
• Manage the administration of the customer complaint process.
• Raise and follow up purchase orders.
• Reporting on the company’s extended producer responsibility (EPR) for packaging to the relevant authorities.

Additional adhoc cover will be required in the following areas:

• Generate Back Order reports.
• Raising sales invoices and distributing both electronically and in hard copy.

For over 40 years, Helapet has been a trusted manufacturer and distributor of high-quality medical and cleanroom consumables, supporting healthcare providers and organisations operating in critical environments across the UK.

As an approved NHS supplier and proud member of the CliniMed Group, we are committed to delivering essential products, exceptional customer service, and expert technical support that help our customers achieve the highest standards of care and compliance.

At Helapet, our people are at the heart of our success. We foster a safe, supportive, and engaging working environment where employees are encouraged to develop their skills, share ideas, and reach their full potential. Our commitment to employee development and workplace culture has been recognised through “Great Place to Work” Certification, which we are extremely proud of.

If you are looking to join an organisation that values its people, supports professional growth, and makes a meaningful contribution to healthcare, we encourage you to explore our current opportunities and apply for vacancies that align with your skills and aspirations.

Lister House, Blackburn Road, Houghton Regis, Bedfordshire, LU5 5BQ