Operations Administrator

Operations Administrator

Zephyr Wind Services | Abilene, TX
$17–$22/hour | Full-Time | On-Site | Monday–Friday, 8:00 AM–5:00 PM

About the Role

Zephyr Wind Services is looking for an organized, detail-oriented Operations Administrator to join our Parts team in Abilene, TX.

This is a fast-paced, customer-focused role that helps keep orders moving from entry through billing. You'll work directly with customer orders, communicate updates, maintain accurate information in our ERP system, and help resolve order-related questions along the way.

We're looking for someone who enjoys staying busy, communicates well, pays attention to the details, and isn't afraid to dig into a system to find the information they need.

What You'll Do

• Accurately enter and maintain customer orders in our ERP system.
• Prepare and send order acknowledgments to customers.
• Communicate order status, updates, and other important information to customers.
• Research customer questions and assist with resolving order-related concerns.
• Prepare and review customer billing within the ERP system.
• Verify that the appropriate taxes are applied to customer orders.
• Receive, organize, and maintain required order documentation.
• Prepare reports as needed.
• Maintain accurate and complete records throughout the order process.
• Provide operational and administrative support to the Parts team.
• Work closely with supervisors and coworkers to keep information and orders moving efficiently.
• Follow established company processes, procedures, quality standards, and safety requirements.
• Assist with additional team and operational needs as required.

What We're Looking For

• Previous experience in customer service, administrative support, order processing, warehouse/distribution support, or a similar role.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Comfortable managing a high volume of emails, orders, and competing priorities.
• Ability to work quickly without sacrificing accuracy.
• Strong organizational and follow-through skills.
• Comfortable working with computer-based systems and learning new software.
• Working knowledge of Microsoft Excel and Microsoft Office.
• Ability to research information, solve problems, and know when an issue needs to be escalated.
• Ability to work effectively both independently and as part of a team.

Preferred Experience

Experience working with an ERP or order-management system is preferred. Previous experience in a parts, warehouse, distribution, manufacturing, or similar operational environment is also helpful. Experience with Traverse ERP is a plus but is not required.

Schedule & Compensation

This is a full-time, on-site position in Abilene, TX, working Monday through Friday, 8:00 AM–5:00 PM.

Pay: $17.00–$22.00 per hour

Pay: $17.00 - $22.00 per hour

Location:

• Abilene, TX 79605 (Preferred)

Work Location: In person