Operations Agent (EdTech) - Student Worker

Studocu was founded on the principle that equal access to study notes reduces inequality between students. Today, we make it easy for more than 45+ million students to share notes every month and use cutting-edge AI learning tools (like Quizzes, AI Chat, and Ask-AI) to help them ace their study goals. The product was a rocketship from day one and has shown strong product-market fit on every continent with enviable YoY growth, making us a key player in the exploding EdTech space.

We are looking for a fantastic student worker to join a team of our 5 Operations Agents who are hard at work making sure our content is top-notch. For us “the content is king” and thus we built a fool-proof operations practice behind checking hundreds of reported documents and gathering data about the institutions and courses we would like to add to our portfolio.

If you are a student or recently graduated living in The Randstad and looking to work at least 20 hours a week (with some hours during the weekend) hop on board our multinational company that likes to learn and have fun together!

What You’ll Be Doing Here

• Enhance the quality of user-submitted study materials globally, encompassing review, assessment, curation, content moderation, academic taxonomy curation, and supporting legal operations related to content.
• Collaborate with Customer Support to facilitate clear communication with users, helping to maximize customer satisfaction and prevent misunderstandings. Depending on team needs, you may also occasionally help cover Customer Support tasks.
• Maintain an up-to-date, organized, and well-structured database of courses and institutions.
• Provide support to the company’s strategic teams on various ad-hoc projects, such as conducting research on educational systems across different countries.

Why you’ll love it here

• Our office is located in a beautiful, bright space in the heart of Amsterdam on the Reguliersdwarsstraat. The atmosphere is vibrant, and our chef, Valentijn, prepares delicious lunches daily.
• You’ll join a fun, young, diverse, and energetic international team of five Operations Agents.
• We’re dedicated to making a positive impact and celebrating our successes. We have an annual company trip, biannual team outings, monthly themed Friday events, and regular learning and development sessions.
• Free lunch, coffee, snacks, and Friday drinks when you’re in the office.
• Gross hourly rate of €15.00 with a supplement for weekend hours.
• Access to a Learning and Development budget to support your growth.
• You are fluent in English, speaking and writing.
• You can work a minimum of 20 hours per week (fixed contract), including some hours during the weekend.
• You are available to start as soon as possible, with EU citizenship or a valid work permit, and you live in or around Amsterdam, Den Haag, Rotterdam, or Utrecht.
• You are a student or recent graduate with a Bachelor’s or Master’s degree.
• You are methodical, organized, focused, and hardworking, with an ability to perform well under pressure.
• You can work both independently and as part of a team.
• You are tech-savvy and are very at ease working with Google Sheets or Excel.
• You don’t get discouraged easily. You’re able to perform repetitive tasks diligently and with consistent motivation.
• Being fluent in one other European language is a plus.