Operations Aide

Job Title:  Operations Aide	FLSA Status: Non-Exempt
Department: Client Services Program	Reports to: Crisis Intervention Manager
Effective Date:	Pay Rate: $37,200 year $17.88 hour

Position Overview:
The Operations Aide is responsible for the transporting of clients to and from appointments, interviews, and resources to assist in overcoming the abuse they have experienced.

HOURS: 40 hours weekly minimum or as necessary to achieve program objective, tasks, activities, and responsibilities and to effectively document outcome measures and variations. 
Typical work schedule to include but not limited to:  Sunday – Off, Monday – 8:30 am to 5:30 pm/Tuesday - 8:30 am to 5:30 pm/Wednesday – 2nd & 4th 6:30 am to 2:30 pm/Thursday – 8:30 am to 5:30 pm/Friday – 8:30 am to 5:30 pm/Saturday – Off, with the flexibility to meet the demands of client transportation needs. 

Essential Duties and Responsibilities:

• Provide transportation assistance for shelter, hotel and non-residential clients.

• Schedule and maintain a weekly calendar of approved client transportation.

• Complete proper documentation of client transportation and submit logs weekly for service documentation.

• Assist with weekly walk-through of agency vehicles (4 vans) to ensure proper maintenance, cleanliness, and upkeep.

• Assist the Donation Center & Client Closet operations by picking up and dropping off donations from the community for clients.

• Answer the Agency’s crisis intervention via the agency’s 24-hour hotline.

• Other duties as assigned

Qualifications:

• Minimum of 1 year experience in transportation services.
• Possession of valid, non-suspended Texas Driver’s License.

Education and Other Requirements:

• High School Diploma or GED equivalent
• Must pass a criminal background check, motor vehicle report, and reference checks
• Must have a clean driving record/ have automobile insurance coverage and be insurable/ have at least 3 years of verifiable driving experience.
• Ability to work untraditional hours, evenings, and weekends.
• Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.

Job Specific Competencies:

• Ability to demonstrate communication skills.
• Strong planning and organizational skills to effectively manage transportation needs.
• Ability to work with diverse clients and maintain appropriate boundaries in meeting clients’ needs.

I have read and understand the essential job functions that have been outlined in the above job description for Bay Area Turning Point, Inc.