Operations Analyst

Job Title : Operations Analyst (Client Management)

Coimbatore | 0–1 Year | Full-Time
Work Location : In Office

Salary : Rs.10,000 - Rs.15,000

Shift Timing : 5 AM - 2 PM

About the Company:

FittyMe is an online Health&Wellness company. We are committed 'On a mission to empower individual of all ages to adapt and follow healthy lifestyle'. As a startup, we are seeking a dedicated and committed Operations Analyst preferably English speaking .

About the Role:

An Operations Analyst who works closely with clients to understand their operational requirements, analyze business processes, provide data-driven insights, and ensure smooth service delivery. The role involves coordinating with internal teams, resolving operational issues, and maintaining strong client relationships to improve efficiency and customer satisfaction.

Key Responsibilities

• Act as the primary point of contact for assigned clients.
• Understand client requirements and translate them into operational solutions.
• Analyze operational data and prepare performance reports.
• Provide operational support and coordinate with US clients across different time zones, including early morning and late-night working hours.
• Coordinate with cross-functional teams to resolve client concerns.
• Coordinate with internal team and leads for trial service.
• Support onboarding and implementation of new clients.

Key Skills

• Client relationship management
• Data analysis and reporting
• Advanced Excel and reporting tools
• Communication and presentation skills
• Bachelor's Degree

Education:

• Bachelor's (Required)

Experience:

• 0-1 year (Freshers Preferred)

Shift Timing:

• 5.00 AM - 2.00 PM

Pay: ₹10,000.00 - ₹15,000.00 per month

Work Location: In person