Operations Analyst

Role & responsibilities

We are looking for a responsible and detail-oriented Operations Analyst to join our team at our Secunderabad office. This role involves processing operational requests, following defined instructions and procedures, maintaining accurate records, and supporting day-to-day business operations. Freshers as well as candidates with up to 3 years of experience are welcome to apply. Strong English communication and good computer skills are essential for this position.

Key Responsibilities

• Process requests accurately and within defined timelines.
• Follow instructions, standard operating procedures (SOPs), and established workflows.
• Review information and ensure accuracy before completing assigned tasks.
• Maintain and update operational data, reports, and records.
• Work extensively on computers and business applications.
• Use Microsoft Excel, Word, and PowerPoint for routine operational work.
• Communicate clearly with team members and supervisors.
• Escalate exceptions or issues according to the defined process.
• Complete assigned work within required turnaround times.
• Maintain high standards of accuracy, confidentiality, and professionalism.

Candidate Requirements

• 0-3 years of work experience. Freshers can apply.
• Very good written and spoken English.
• Strong ability to understand and follow written and verbal instructions.
• Good computer skills and ability to learn new software and processes quickly.
• Working knowledge of Microsoft Excel, Word, and PowerPoint.
• Good attention to detail and accuracy.
• Ability to handle repetitive/process-oriented work efficiently.
• Reliable, disciplined, and comfortable working within defined procedures.
• Must be comfortable working 6:00 PM to 2:00 AM.
• Must be able to work from our Secunderabad office.

Who Should Apply?

This position is suitable for fresh graduates and early-career professionals looking to build experience in operations, business processes, data handling, and corporate support functions.

Candidates with strong English communication, good computer knowledge, attention to detail, and the ability to follow processes accurately will be preferred.