Operations Analyst

Position: Business Excellence Executive / Analyst Fashion Operations & ERP
Experience: 13 Years
Qualification: B.FTech (Bachelor of Fashion Technology) – Apparel Production
Industry: Fashion / Apparel / E-commerce
Location: Surat / Gujarat
Department: Business Excellence / Operations

About the Role

We are looking for a Business Excellence Executive / Analyst with a strong understanding of apparel manufacturing, fashion operations, process improvement, and ERP systems.

The ideal candidate will act as a bridge between Business/Operations and IT, helping the organisation identify process gaps, improve operational efficiency, and translate business requirements into effective ERP and technology solutions.

Candidates with a B.FTech (Bachelor of Fashion Technology) in Apparel Production, particularly from NIFT or other reputed fashion technology institutes, will be preferred.

Key Responsibilities

• Understand and analyse existing business and operational processes across the fashion/apparel value chain.
• Identify process gaps, inefficiencies, bottlenecks, and opportunities for automation and improvement.
• Work closely with Operations, Merchandising, Sourcing, Production, Quality, Supply Chain, E-commerce, and IT teams.
• Translate operational requirements into clear business requirements, process documents, and Product Requirement Documents (PRDs).
• Coordinate with IT/ERP teams for system enhancements, modifications, integrations, and implementation.
• Understand ERP workflows and identify opportunities to improve system-driven processes.
• Analyse operational data using Advanced Excel and other analytical tools to identify trends and improvement opportunities.
• Support production planning, inventory management, vendor processes, quality management, and other operational functions through process optimisation.
• Map existing (AS-IS) and proposed (TO-BE) processes and prepare process flow documentation.
• Participate in ERP implementation, testing, UAT, issue identification, and process validation.
• Work with stakeholders to understand business problems and convert them into practical technology/process solutions.
• Monitor the effectiveness of implemented processes and recommend continuous improvements.
• Prepare MIS, dashboards, reports, and management presentations related to operational performance.
• Support cross-functional projects related to Business Excellence, Digital Transformation, Process Automation, and ERP optimisation.

Required Skills

• Strong understanding of Apparel Manufacturing / Fashion Operations.
• Knowledge of Production Planning and Industrial Engineering concepts.
• Good understanding of ERP systems and business processes.
• Experience or exposure to ERP implementation / ERP enhancement projects.
• Strong Advanced Excel skills including data analysis, Pivot Tables, VLOOKUP/XLOOKUP, dashboards, and reporting.
• Good analytical and problem-solving abilities.
• Ability to understand complex operational processes and identify improvement opportunities.
• Ability to prepare process maps, SOPs, BRDs/PRDs, and requirement documents.
• Good communication and stakeholder-management skills.
• Ability to work effectively with both business/operations teams and IT teams.
• Interest in technology, automation, AI, IoT, and digital transformation will be an added advantage.

Preferred Educational Qualification

Mandatory / Preferred:

• B.FTech – Bachelor of Fashion Technology
• Specialisation in Apparel Production / Apparel Manufacturing
• Graduates from NIFT will be preferred.
• Candidates from other reputed institutes with equivalent Fashion Technology / Apparel Production backgrounds may also be considered.