Operations Analyst

Key Responsibilities

• Operation data collection and workflow improvement: Collect operation related data such as order, inventory, retail order, transportation, claims efficiency. Set up and improve standard workflow to maintain daily business running.
• Data analysis and Reports: using data collected to provide improvement reports and suggestions. Upload report/data as requested to HQ or leadership.
• Monitor and improve key performance indicators (KPIs) such as order lead time, inventory turnover, sales target achievement rate, etc.
• Collaborate cross-functionally with Sales, Procurement, and After-Sales teams to align order and inventory strategy with business goals.

Job Responsibilities

• CRM system report and daily report updates.
• Daily operation data collection such as inventory, order, retail order, dealer inventory, leads, ect.
• Monitor dealer order and purchase order(vehicle) status, dealer order fill rate, inventory turnover rate, quota, or other index that leadership required.
• Set up data analysis report, provide operation suggestions based on the analysis.
• Set up or improve SOP to increase efficiency.
• Manage operation documents.

Requirements

Education

• Bachelor’s degree in Business Analytics, Data Science, Statistics, MIS(Management Information Systems) or related fields
• Statistics certification preferred.
• Sales background preferred.
• Willing to business travel preferred

Experience

• Minimum 3–5 years of operation analyst or operation management experience.
• Minimum 2- 3 years in the automotive industry or related.

Skills

• Data analysis skills required.
• Excellent relationship-building skills and logical mindset.
• Strong analytical and efficient-control capabilities
• Bilingual: Solid English and Spanish language.
• Solid understanding of sales target breakdown, operation management and skills to achieve goals set up.
• Excel at MS office, especially power point. Good at info summarization and presentation.

Key Competencies

• Proactivity and problem-solving
• Ability to work under pressure and adapt to changing environments