R
RippedBoxStation
Operations Analyst (GS- 02042025 - FTOA)
Skills
Data AnalysisNo-code AutomationsCRMProcess ImprovementPower BI
3 months ago
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Important information
Contract type:
Permanent
Work mode:
Onsite
Published on:
7 August 2026
What they need
- Gather, analyze, and interpret operational data to identify trends and areas for improvement. Develop reports and dashboards to support decision-making.
- Assess current workflows and identify opportunities to streamline processes, increase efficiency, and improve client service.
- Work with legal tech solutions, CRM systems, and case management software to enhance productivity and workflow automation
- Monitor financial performance, billing trends, case cycle times, and other key metrics to improve profitability and firm efficiency.
- Support operational initiatives, including process improvements, new system implementations, and strategic planning projects.
- Ensure adherence to legal industry regulations, data security standards, and internal firm policies
- Work closely with attorneys, paralegals, and administrative staff to enhance operational strategies and implement best practices
- Bachelors degree in Business Administration, Finance, Data Analytics, Operations Management, or a related field.
- 2+ years of experience in operations analysis, business analysis, or a related role (experience in a law firm or professional services firm preferred).
- Strong analytical skills with proficiency in data analysis tools (Excel, Power BI, or similar).
- Experience with legal technology, CRM, and case management software is a plus.
- Exceptional problem-solving abilities and attention to detail.
- Strong communication skills and the ability to work collaboratively across departments.
- Ability to manage multiple projects simultaneously in a fast-paced environment
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